High standards of care in new young persons’ service in Kent

A new service dedicated to help support young people with substance misuse issues has got off to a flying start having received an excellent inspection report from the Care Quality Commission (CQC).

Run by KCA, the new Young Persons’ Service provides 11 to 17 year olds with drug and alcohol early interventions, treatment, support and advice.

The contract which runs until 2015 will help young people reach their full potential with a strong focus on providing early inventions to young people and their families. We will also be working with Adfam to provide a wide range of evidence based interventions tailored to the needs of young people and their families to help them make positive choices. We also aim to help young people to stay in education, employment and training.

Early intervention and specialist services are targeted at the most vulnerable groups of young people including; looked after children, refugees and asylum seekers, children of substance misuse parents and young offenders or those at risk of offending.

Based across twelve districts in Kent, young people can choose to be visited in their schools, a local service centre, their home or place of choice; to suit them, their families or carers.

In December 2012 the services were inspected by the Care Quality Commission, meeting all standards. Inspectors stated that KCA “safeguarded high standards of care by creating an environment where clinical excellence could do well”.  Young people who use the service were treated with respect and involved in making decisions about their care. They spoke to five young people who all gave positive feedback. One said: “I can talk to my keyworker about stuff. I can see how things I was doing weren’t helping me and that drinking and getting into trouble just made things a lot worse.” Another said: “My keyworker’s sound and knows what’s what.”

Jane Wright, KCA’s Assistant Director for Young Persons’ Services, said: “We are delighted to have won this contract. Our key to service delivery will be a focus on early intervention and engaging with the whole family. We are hugely proud of our current Young Persons’ Services and have ambitious plans to provide innovative service to young people and their families.”

KCA already has a successful track record of providing Young Persons’ Services in Kent, Medway, Bromley and Greenwich. In 2011/2012 more than 15,000 young people came into contact with KCA’s Young Persons’ Services.

Some useful facts about KCA’s Young Persons’ Services:

  • 6,448 young people engaged in early intervention in 2011/12
  • The most frequently reported main drugs for those in specialist treatment was Cannabis (66.5%) and alcohol (24.6%)
  • 90.5% of young people participating would be happy to use our service again according to our satisfaction survey in 2011
  • 94% would recommend us to another young person
  • 89% of those who saw their drug use as problematic reduced their use


Notes to Editors:

KCA is a registered charity providing specialist care to those affected by drugs, alcohol and mental health issues across south east England.

Some facts about KCA:

  • We see 40,000 people each year across all of our services
  • We have more than 35 specialist service centres across London and the south east

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